Help Center

Scam Alert!  

• Yes I got the letter - what should I do?

Top Questions

• I Can’t Sign In. What Should I Do?
• I Forgot My Password. How do I Log Back Into the Site?
• I Never Received a Confirmation Email. What Should I Do?
• I Can’t Claim My Prize. What should I do?
• I Won a Prize on Winzy. When Will I Receive My Prize?
• I Sent Invitations to My Friends. How Come They Do Not Show Up In My Friends List?
• Can I Add a Friend to My Friends List?
• What are Winzy Points?
• How Do I Enter My Points Into the Sweepstakes?
• Where Did All My Points Go?
• Why Is My Account Not Upgraded to Gold Star?
• Why Can’t I Play Games At the Arcade?
• I Am Not Being Credited When I Play Games. What Is Going On?

Getting Started

• What is Winzy?
• Is Winzy Free?
• Do People Really Win on Winzy?
• How Can I Win on Winzy?
• Do I need to Register?
• How Do I Join Winzy?

Registering and Signing In

• I Can’t Register. What Should I Do?
• I Can’t Sign In. What Should I Do?
• What Is a Winzy ID and How do I Get It?
• Do I Have to Provide My Personal Information to Use Winzy?
• What Information About Me Can Others See?
• Why do I Have to Confirm My Email Address?
• How do I Confirm My Email Address?
• I Forgot My Password. How do I Log Back Into the Site?

Winning Prizes with Winzy

• How Do I Know I Won a Prize?
• How Do I Know if My Friend Won a Prize?
• How Many Times Can I Win?
• How Can I Win on Winzy?
• What Kind of Prizes Can I Win?
• I Won a Prize on Winzy. When Will I Receive My Prize?
• What Do I Need to Do to Claim My Prize?
• I Can’t Claim My Prize. What should I do?
• I Never Received a Confirmation Email. What Should I Do?
• Why Am I Not Getting the Same Prize My Friends Are Getting?
• Where Can I See My Prizes Details?

Winzy Points

• What are Winzy Points?
• What Can I Do With My Winzy Points?
• What Are Bonus Points?
• How Do I Enter My Points Into the Sweepstakes?
• What is Daily Limit?
• Where Can I See My Points Details?
• Where Did All My Points Go?
• How Come It Says I Have Less Points then I Really Have?

Winzy Friends

• Why Should I Invite Friends?
• What Is An Invitation Link And How Do I Get It?
• How Do I Invite Friends?
• How Can I Add a Winzy Signature to My Email?
• Are You Going to Spam My Friends?
• What Emails Will Be Sent From Me?
• How Come I Cannot Send Invitations to Some Friends In My Address Book?
• Where Can I See My Friends List?
• I Sent Invitations to My Friends. How Come They Do Not Show Up In My Friends List?
• How Do I Get Credit for Inviting a Friend?
• Can I Add a Friend to My Friends List?
• Can I Remove a Friend From My Friends List?

My Account

• How Do I Change My Password?
• How Do I Change My Email Address?
• How Do I Change My Personal Information?
• How do I change my Winzy ID?
• How Do I Change My Notification Settings?
• What’s the Difference Between a Regular Winzy Account And a Gold Star Account?
• How Do I Upgrade My Account to Gold Star Account?
• Why Is My Account Not Upgraded to Gold Star?
• How Can I Join the Winzy Fan Club?
• I Am No Longer a Member Of the Winzy Fan Club. What Happened?
• How Do I Unsubscribe From Winzy?
• How Do I Cancel My Account?

Winzy Games

• What is the Winzy Arcade?
• Why Can’t I Play Games At the Arcade?
• How Come It Says I Have Less Points then I Really Have?
• I Am Not Being Credited When I Play Games. What Is Going On?

Winzy Toolbar

• Why Should I Download the Winzy Toolbar?
• Where Do I Download The Winzy Toolbars?
• Is It Safe to Install the Winzy Toolbar?
• Why Is My Account Not Upgraded to Gold Star?
• How Do I Uninstall the Winzy Toolbar?

Make Winzy Your Home Page

• Why should I make Winzy my Home Page?
• How do I make Winzy my Home Page
• Why Is My Account Not Upgraded to Gold Star?

Let us Hear From You

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• Have a Suggestion?
• Report a Bug